The CQC State of Care 2015/16 – Key Findings

Published: 13 October 2016

The CQC has today launched its State of Care 2015/16 report with huge press and social coverage. Love them or loathe them, they are here to stay, and have provided a really fascinating insight into a whole range of challenges facing primary care practitioners every day. For the purposes of brevity, we’ve summarised just 5 noteworthy findings below. To summarise the whole report would simply not do its depth justice.

• "In adult social care, authorities have reported that budgets have not kept pace with demand."

In a time of greater economic uncertainty, increases in costs generally combined with people living longer has strained some providers financially, with some withdrawing their services altogether. (Page 13)


• "The quality of care in the primary medical services sector was particularly good. Over four in five (83%) of GP practices were rated as good overall and 4% were rated as outstanding."

The NHS is something to be celebrated. It cannot function without it’s hard-working staff and a statement such as the above, in an admittedly challenging climate, is an achievement to be proud of. (Page 16)


• "Of the 596 services and providers rated inadequate and then re-inspected, 455 (76%) improved their rating."

It should be noted that not all practices who receive a less than adequate rating are terrible practices filled with awful people. Most will want to provide better care to their patients. Most will do their utmost and strive for improvement on a daily basis and not just those days when the CQC happen to be inspecting. It shows great commitment from the practice staff to acknowledge where they fell short and to rectify it for the future. (Page 33)


• "There is evidence that primary care is facing increasing pressure. Patients are getting older, with multiple complex conditions."

It is an inevitability that as healthcare standards and pharmaceuticals evolve, the populace as a whole lives longer. This increase means it is imperative that general practice is prepared to deal with multiple complaints per patient and balance each accordingly. (Page 48)

• In the section around mental health is it pointed out that while improvements have been made, more work needs to be done surrounding safety;

"…the safety of patients in NHS trusts remains an area of concern, with 40 rated as requires improvement and four rated as inadequate for the key question ‘are services safe?'"

. (Page 91)

These are just 5 areas of note which we have observed but this is by no means an exhaustive list and the full report needs to be consumed in its context to get the full picture. You can download it here. Overall it seems that improvements are being made in most areas despite the uncertain economic climate and ever tighter budgets.

We at Surgery Express applaud the work that goes into the NHS on a daily basis and will endeavour to support our customers in driving efficiencies in their practices in the future.

If you would like to know more about how Surgery Express can understand your needs and drive efficiencies in primary care practices, contact us today to arrange an appointment.